Returns & Exchange Policy
Your satisfaction with your purchase is our number one priority. If you are not satisfied with your purchase for any reason, we will fully refund or replace the item (at our discretion) free of charge.
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Q: Can I cancel my order after I have purchased it but before it ships?
A: Yes. Orders can be cancelled anytime until an order has been shipped. This is generally within 5 business days of orders being placed, but can vary based on item availability. Simply email us and your refund will be processed minus processing fees (see refund method at the bottom).
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Q: Can I cancel my order after I have purchased even though it has shipped?
​A: No. Once your purchase has shipped, you cannot cancel your purchase. However, you may return it for a refund minus processing fees. So if you know that you don't want the item, follow these instructions:
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DO NOT open the package, simply write on the package "REFUSED-RETURN TO SENDER"
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Drop it off at your post office.​
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If you open it you will have to pay postage to return it.
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Q: Can I return my purchase after it has been opened?
A: Yes. Returns will be accepted within one week of delivery as long as the item is in the original condition. Please email us within one week of delivery to tell us that you intend to return it. Once we receive the item in its original condition, you will receive a refund in 14-21 business days minus processing fees. This one week timeline may be extended based on individual circumstances.
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Q: What if my purchase arrives damaged or is the wrong item?
A: Despite our best efforts and careful quality control, defective or incorrect accessories happen. Should this occur, we will arrange for the goods to be returned, exchanged, or replaced at our expense.
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Q: My accessory has gotten damaged, can I send it to you to be repaired?
A: Yes. We will do everything we can to return your accessory to its original condition. Please contact us with the details.
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Method of Refund
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Please allow 14-21 business days for your refund to be processed. Your refunds will be returned to you in the same form of payment used to purchase minus processing fees.
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